Coronavirus Action Plan

Last Updated: 10:00 4/1/22

We are currently operating with reduced staff numbers due to Government Mandated COVID isolation requirements. We thank you for your support and patience with our staff during these difficult times, and we apologise for any extended booking times or appointment rescheduling as a result. The health and safety of our staff and our customers remains our priority.

We’re responding to your essential electrical, appliance and air-conditioning needs, keeping busy and working safely. We remain committed to providing outstanding service to our valued customers.  Given the necessary changes to our business, you can help us deliver service more safely by minimising any face to face contact:

1. Please book your job by telephone, email, or on our website
2. Please make your payments online
3. If you require a workshop repair, please ensure this is booked with our scheduling team prior to dropping off your appliance
4. Any parts enquiry should be made via our website

Here’s how we’re optimising our service to ensure the continued safety of our staff and customers:

Appointments
Please advise if you are unwell or are in isolation prior to appointment, and we will reschedule.

Social Distancing
When we visit, we will ask you to stay in a separate room while we’re working. At the moment, it’s important for people to stay apart from each other. Don’t worry, you’ll still be able to talk to us! 

We appreciate every single customer, as we face this rapidly changing environment together, and give you our commitment to support the community that we have been proudly a part of since 1973.