General FAQ

About Paul Matters Electrical

We were known as Paul Matters Electrical from 1973 to 2020. Then we changed our name to Noosa Electric Co. Learn more about our history here.

Where are you located?

We are located at Unit 4, 8A Action St, Noosaville, Sunshine Coast QLD. View our location on Google maps here. Our service is mobile – book an appointment and our team will come to your home or business to assist. 

What services do you provide?

We provide services in air-conditioningelectricalappliance repairs, and refrigeration. Talk to our team for sales, installation, repair and maintenance. Follow these links for more information, or contact our team to discuss your requirements.

How much does a service cost?

The cost of your service will depend on what’s involved. Please contact our team for more information.

Do you do warranty repairs?

We do warranty and non-warranty repairs for most major electrical brands on the Sunshine Coast.

What is your Google rating? 

We have a rating of 4.8 stars with over 850 reviews. We are committed to achieving great outcomes for our customers.

What is your service area?

We service the Sunshine Coast, north of the Maroochy River between Noosa, Pomona, Bli Bli and Twin Waters, subject to service type and staff availability. Get in touch to find out if we can assist you!

What are your hours?

8:30 – 4:00, Monday to Friday.

Do you provide long-term service support?

Noosa Electric Co has been serving the Sunshine Coast since 1973. We are committed to long-term solutions for our customers.

Electrical FAQ

What regular electrical maintenance should I be doing on my home or rental accommodation to meet my compliance and general safety requirements?

Yes, while we do not have a retail showroom, we can certainly supply the appliance of your choice, or make a recommendation based upon your requirements.

Do you install smoke alarms?

Yes. We install smoke alarms for homes and businesses. We also offer a smoke alarm service and management plan. Visit out smoke alarms page for more information, or to make a booking for your smoke alarms.

Air-Conditioning FAQ

What type of air-conditioners do you recommend?

We work with you to determine the best air-conditioner for your premises, lifestyle needs and budget. If you’re interested in an air-conditioner solution, contact us to learn more. 

Do I need to get my Air Conditioner Serviced Regularly?  If so, how often?

Yes.  Filters and drains needs to be maintained to keep your air conditioner operating optimally and efficiently. Learn more about these services here.

Appliance FAQ

I need a new appliances, can you supply as well as install these to make my life really simple?

Yes, while we do not have a retail showroom, we can certainly supply the appliance of your choice, or make a recommendation based upon your requirements.

Can we bring appliances into Noosa Electric Co for repair? 

For small appliances, please book a time to drop these off at our workshop.
For large / heavy appliances, please book a time for us to visit your home or business. 

Solar & Battery FAQ

What type of solar system do you recommend?

We provide a comprehensive solar design process. This will include a selection of options for you to make an informed choice about how to approach your solar system. 

I am interested in getting Solar, can you assist me?

Yes, we can assist in providing advice, and quotations for new or replacement solar systems.

I am thinking about adding a home battery, can you assist me?

Yes, we can assist in recommending a battery for your home, and we are registered with Battery Booster Program as an authorised provider. You can find out further information at https://www.qld.gov.au/housing/home-modifications-energy-savings/battery-booster-program.  Contact us for a discussion on how we can assist you.

I have a current solar system installed that is not really meeting my needs, can you assist me?

Yes, we can assist in providing advice as to the best solution for your needs.  Often this will mean the replacement of your existing system with one that is designed and installed to meet your current needs.  Government rebates are available for replacement systems as well as new installed systems.

Electrification FAQ

Can you help provide me with guidance and advice on my Electrification Journey?

Yes, we are uniquely positioned to be able to provide you with advice, guidance, and proposals to assist you on your journey.  Contact us to discuss your unique requirements.

Do you have a general priority list of items that I should be considering in my Electrification Journey living in SE QLD?

We sure do, generally we would recommend that you consider the following items;

  • Installation of a quality Solar System, and potentially Battery to meet your individual requirements
  • Upgrade lighting to LED
  • Migration of cooking and HWS off gas to electric
  • Consider an electric vehicle and charging off your solar system with a smart charger
  • Ensure that you regular large electrical loads, Eg. swimming pool, HWS, pumps and car chargers are running on timers to ensure that you are maximising your solar production period

My Power Bill Is really expensive, can you help me understand why this is, and make recommendations on how I can reduce this cost?

Yes, we can provide you guidance on your usage and offer suggestions on who this can be reduced.  Top Tip – Review your energy retailer regularly using https://www.energymadeeasy.gov.au/