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Be Prepared for Tropical Cyclone Alfred

The following information comes from: electricalsafety.qld.gov.au

Preparation

Be prepared for loss of power that could last for more than one week. Ensure your mobile phone is fully charged in case you need to use it in an emergency.
If you plan to use a generator make sure it is in good working order before you intend to use it. You must have a changeover switch installed if you want to use it to power the wiring of your home.
Turn off your solar power system by following the manufacturer’s instructions before the storm or flood hits.
Make sure you know how to turn your mains power off in case you need to do it in an emergency.
Prepare an evacuation plan that includes where powerlines are on or near your property so you can avoid these while you evacuate.
If anyone in your house relies on electrical equipment for medical reasons, you must have a plan if your power is cut – don’t assume it will be restored quickly.

During a Storm or Cyclone

If you’ve lost power, turn off your power points and unplug electrical equipment if it is safe to do so. Don’t go outside during a storm to turn off power.
Do not run electrical equipment such as generators, extension leads or lighting in wet areas.
Some storms and floods can last for a long time. If the storm causes damage, do not attempt to make temporary electrical repairs. Turn the power off and have a licensed electrical contractor perform the repairs after the bad weather has passed. If the power cannot be turned off, stay well away from the damaged equipment and call your electricity entity (Energex, Ergon).
In a flood, place electrical equipment as high off the ground as possible.

Generator Safety

Carbon monoxide (CO) poisoning can kill, so never run generators indoors. Generators can produce high levels of CO, and like electricity, cannot be seen or smelt. If you feel sick, dizzy or weak using a generator, move away immediately and get some fresh air.

Tips for safe use:

Keep generators outdoors in a well-ventilated area to prevent carbon monoxide poisoning.
Use portable generators only for essential equipment like fridges.
Never connect a generator to your house power supply unless fitted with a proper change-over switch by a licensed electrician.
Ensure power boards and leads are damage-free and protected from water and tripping hazards.
Remember, ‘Suicide leads’ are extremely dangerous illegally made power leads that must not be used to connect generators to the wiring of your house.

After a Storm or Cyclone

Check your house for damage:

If your property has been damaged, you will need a licensed electrical contractor to test that your home is electrically safe before you can be reconnected. You should ask for a certificate of test once the work is completed.
If you remove internal or external wall sheeting after a flood, be careful not to expose electrical fittings. Exposed parts on the back of power points or light switches can cause electric shock or fire.
If your property has been flooded, make sure any electrical equipment (including plug in items) which has been in flood water is tested by a licensed electrical contractor before using it again.
If you need to enter your ceiling space to inspect or repair, ensure the power is turned off at the main switch board before entering the space.
Stay away from damaged or flooded service pillars and report damage to the electricity entity. Service pillars are green or beige plastic boxes which usually sit on the fence line between houses where you have underground power.
If you have a point of attachment on your house, check if it’s damaged or hanging off the wall or facia. If it is damaged, it must be repaired by a licenced electrical contractor before power can be restored. Your electricity entity will ask to see paperwork (certificate of test) from this repair before they reconnect the power to your property.

Check your solar PV system and battery storage for damage

If you need to shut the system down in an emergency, follow the shutdown procedures which should be on the inverter or the main switchboard. Don’t turn off the system if any of its components are wet or damaged or internal wires are exposed.
If your system has been damaged, contact a licensed electrical contractor or installer for advice before you turn it on.
Solar PV systems will continue producing electricity when exposed to light even if the network supply is turned off or the system has been shut down. Don’t touch them or any conductive material that exposed parts of the system are touching as they may also be live.
Damaged battery energy storage systems need a qualified person or installer to inspect it before using it again.

Fallen Power Lines

Be careful cleaning up fallen branches and debris around your property as they could be hiding fallen or submerged powerlines. Treat any fallen or damaged powerlines as live.
Fallen and low hanging powerlines can be hard to see, especially at night. Stay well away from them and warn others to do the same.
Report any fallen lines to the emergency services or your electricity entity.

Cleaning up debris and floodwater

Switch the power off at the switchboard when using water.
It is illegal and very dangerous to use water pressure cleaners on material that contains asbestos. If you’re not sure, don’t risk it.
Do not operate appliances or switches while standing in water or with bare feet.

Electric shocks

Never touch electrical equipment (including conductive material) that has caused a shock. Prevent anyone from using it and have it checked and repaired by a licensed electrical contractor.
If you experience tingles or shocks from an electrical appliance or taps, this means there could be an electrical problem. Call your electricity entity immediately to check out the problem. Ignoring these warning signs could lead to a much more serious electric shock.
Never touch or attempt to rescue someone who is receiving an electric shock as you may end up receiving a shock yourself. If possible, turn off the power. Stay clear and call triple zero (000).
Do not do your own electrical work – it’s illegal and dangerous. Always use a licensed electrical contractor.
Do not approach property cordoned off with electrical hazard tape.

For Official Updates on Tropical Cyclone Alfred

First aid and emergency plan information
The Bureau of Meteorology (BoM) for the latest weather warnings and forecasts.
Get Ready Queensland for practical advice on storm preparation, including a video on what to expect in a Category 1 or 2 cyclone: Tropical Cyclone Alfred
Your local council dashboard for updates on local conditions, road closures, and emergency alerts.
In an emergency, ABC Emergency will provide regular warnings on ABC Radio. You can also find a map of current warnings and detailed information.
Emergency alert messages are sent from: +61 444 444 444 These messages are not a scam and are official text messages from the Queensland State Disaster Coordination Centre as part of the national geo-targeting emergency alert system.

See electricalsafety.qld.gov.au for more information.

10 Essential Electrical Safety Tips for Storm Season

Living in the beautiful Noosa region and across the Sunshine Coast means enjoying a stunning coastal lifestyle, but it also comes with the reality of storm season. Whether it’s a summer thunderstorm or the threat of a cyclone, being prepared can make all the difference in protecting your home and family. At Noosa Electric Co, we’re committed to helping the local community stay safe with practical storm preparation and cyclone preparation tips — especially when it comes to electrical safety.

Why Storm Preparation Matters

Storms can bring heavy rain, strong winds, and even flooding, all of which can impact your home’s electrical systems. Power outages, electrical surges, and water damage are common issues that can lead to costly repairs and safety hazards. By taking proactive steps before the storm arrives, you can reduce the risk of damage and ensure your home remains safe and functional during severe weather events.

1. Schedule an Electrical Inspection

Before storm season hits, it’s wise to have a licensed Sunshine Coast electrician inspect your home’s wiring, switchboard, and surge protection. At Noosa Electric Co, we can assess your electrical system to ensure it’s up to standard and advise whether there is anything we can do to improve the safety of your setup.

2. Install Surge Protection

Power surges caused by lightning strikes or grid fluctuations can damage appliances and sensitive electronics. Installing whole-house surge protection at your switchboard or using individual surge protectors on important devices can prevent costly damage. Learn more about surge protection solutions here.

3. Secure Outdoor Electrical Components

Strong winds and heavy rain can damage split system air-conditioning units, solar panels, and outdoor lighting. To minimise the chance of problems, it’s important to ensure that:

a. Your outdoor ducted air-conditioner and external split system air-conditioning units are securely mounted.

b Solar panels are properly fastened and inspected for any loose components.

c. Outdoor power points and electrical wiring are waterproof and in good condition.

Our team can help – contact us for more information.

4. Backup Power Solutions

Storms and cyclones can lead to power outages that last hours or even days. Consider investing in a backup power source, such as a generator or a solar battery system. A solar battery allows you to store excess power from your solar panels, providing energy when the grid goes down.

5. Use Generators Safely

If using a generator, keep it outside and away from windows to prevent carbon monoxide poisoning.

6. Test and Maintain Smoke Alarms

With increased fire risks due to electrical faults during storms, ensuring your smoke alarms are in working order is crucial. Test your smoke alarms regularly and replace batteries as needed. If your smoke alarms are outdated or not interconnected, our electricians can install modern, compliant systems for better safety. Learn more about smoke alarms here.

7. Unplug Appliances Before the Storm Hits

To prevent damage from power surges, unplug televisions, computers, and major appliances before a storm arrives. This simple step can protect your expensive equipment and reduce the risk of electrical fires.

8. Know How to Safely Turn Off Power

In case of flooding or electrical emergencies, it can be helpful to know how to turn off your home’s power at the switchboard. Make sure everyone in your household understands the process. If you experience electrical issues during a storm, avoid attempting DIY fixes and contact a professional Sunshine Coast electrician for assistance.

9. Clear Overhanging Trees and Debris

Falling branches can damage power lines and create serious electrical hazards. Trim back trees near power lines and your home to minimise the risk of electrical damage during storms.

10. Post-Storm Electrical Safety

After a storm has passed, take precautions before restoring power and using appliances:

a. Check for water damage – If your switchboard or power outlets have been exposed to water, do not turn them on. Contact a licensed Noosa electrician for an inspection.

b. Avoid downed power lines – Stay clear of fallen power lines and report them immediately to Energex or emergency services.

c. Inspect appliances before use – If any electrical devices have been exposed to water or moisture, have them checked before plugging them in.

Stay Storm-Ready with Noosa Electric Co

At Noosa Electric Co, we’re passionate about keeping homes and businesses across the Sunshine Coast and Noosa safe with reliable electrical solutions. From surge protection to smoke alarm installations, solar solutions, and air-conditioning services, we’re here to help you prepare for storm season.

Don’t wait until the next big storm — get in touch with Noosa Electric Co today for an electrical inspection and storm preparation advice. Contact us now to learn more about how we can safeguard your home and keep your power running, no matter the weather!

Call Noosa Electric Co today for expert electrical solutions in Noosa and across the Sunshine Coast.

Storm Season Preparation

Protect your Sunshine Coast home during the storm season with the installation of Surge Arrestors in your switchboard. We offer expert installation of these devices which are designed to add an additional layer of safety to your appliances and electronics from unexpected over-voltage surges from sources like thunderstorms and switching operations in the power supply.

How do Surge Arrestors Work?

Surge arrestors protect electrical systems by diverting excess voltage away from devices during power surges through the network, such as those caused by lightning strikes or sudden power restoration. Installed in your electrical panel or near sensitive equipment, they sense dangerous voltage spikes and instantly redirect excess energy to the ground, preventing it from reaching and damaging your appliances and electronics. Note, surge arrestors will not protect your home in the event of a direct lightning strike.

Surge Arrestors

Protect valuable electrical equipment from over-voltages, and discuss a surge arrestor solution for your home or business today. Contact our team for more information:

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Bulkhead Vs Split System AC – What’s the Difference?

Bulkhead and Split Systems are two popular types of air-conditioner solutions used on the Sunshine Coast. In this article, we take a look at the differences between these two approaches. If you’re interested in an air-conditioning solution for your home or business, contact our team. We’ll help you determine the best solution for your premises and can also assist with sales, installation, and after-sales support and servicing for your appliance.

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The Main Distinction:

Different types of air-conditioning solutions can get a bit confusing. The words used to describe systems (such as split system or bulkhead system) are also sometimes used interchangeably by manufacturers – making it unclear how they are actually different. When you’re comparing bulkhead systems with split systems, the main thing is the difference with the internal unit.

The internal unit of the bulkhead air-conditioner is built into a wall or ceiling (usually a drop ceiling); the internal unit of a split system sits on the wall, so you can see the whole unit. Here are two photos illustrating this difference in action:

Split System Air-Conditioner Installation

Implications of an Integrated Solution

The fact that bulkhead air-conditioners are integrated into the building means that they create a more discrete and streamlined solution. However, because they are built into the room, their inclusion requires either a new build or a renovation. Meanwhile, split systems can be retrospectively added into virtually any existing room – because they are not integrated with the building. This makes them the logical choice if you’re looking to add an air-conditioner to an existing home or business.

3 Similarities Between Bulkhead and Split System Air-Conditioners

Cooling Capacity: Both bulkhead and split system air conditioners are capable of effectively cooling indoor spaces. Both use similar cooling mechanisms involving the circulation of refrigerant to absorb heat from indoor air and expel it outdoors.
Energy Efficiency: Both types of air-conditioners can be designed with energy-efficient features and technologies to reduce electricity consumption. Whether it’s through programmable thermostats, energy-saving modes, or high-efficiency compressors, both bulkhead and split system ACs can help lower energy bills while providing comfort.
Customisation: Both bulkhead and split system solutions offer some level of customisation in terms of capacity and features. They come in various sizes and configurations to suit different room dimensions and cooling needs.

3 Differences Between Bulkhead and Split System Air-Conditioners

Flexibility: Bulkhead systems have less flexibility in terms of placement due to the need for a wall-mounted installation. Split systems offer more flexibility in placement, as the indoor unit can be installed on various surfaces such as walls or ceilings, while the outdoor unit can be placed in different outdoor locations.
Cost: Bulkhead installation costs may be higher due to the need for structural modifications to accommodate the unit. Split system installation costs may be lower as it typically requires less invasive installation and can often be retrofitted into existing spaces without significant structural changes.
Maintenance: Maintenance and repairs on a bulkhead system may be more challenging due to the integrated design and wall-mounted installation. Maintenance and repairs on a split system are generally easier as components are separated between indoor and outdoor units, allowing for easier access and servicing.

What’s the Right Solution for Your Home?

Talk to our team to discover the right air-conditioning solution for your home. We’re experienced and can help you to determine an approach that will meet your cooling and energy objectives:

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Tips For Reducing, Managing & Removing Mould

High humidity, especially in January to March on the Sunshine Coast, is the recipe for an unwanted household visitor: MOULD. Suddenly, it’s everywhere.. if you find mould in your home, rest assured – you’re not alone! In this brief article, we take a look at the mould situation. What is mould? What causes it? What are the health issues? And, most importantly, what can we do about it?

What is Mould?

Mould is part of a group of very common organisms called fungi that also include mushrooms and yeast. It is present virtually everywhere, both indoors and outdoors. There are many different types of mould, and they all have the potential to cause health problems. [SRC: health.nsw.gov.au]

What Causes Mould?

The presence of mould is caused by wet, dampness and a lack of ventilation. [SRC: ABC] This makes humid summers on the Sunshine Coast the perfect opportunity for mould to proliferate. Especially in periods of extended rainfall and high humidity, conditions are optimised for the growth of mould inside and outside the home.

What are the Health Issues with Mould?

In order to reproduce, mould produces tiny particles called spores. Spores are carried in the air and may cause health problems if inhaled by people who are sensitive or allergic to them. [SRC: health.nsw.gov.au] Examples of adverse health impacts include:

Irritation of the eyes, nose, throat and skin
Allergic reaction in people with a mould allergy (e.g. asthma flare-up or hay fever symptoms).
Hypersensitivity pneumonitis—a rare lung disease where the lungs become inflamed due to an allergic reaction to certain inhaled substances (e.g. organic dust, fungus, mould or chemicals)
Infection.

Most healthy people will not experience health problems from contact with mould, however the risk increases for people with:

asthma, allergies or other respiratory conditions may be more sensitive to mould
a health condition or undergoing medical treatment that lowers their immunity are more at risk of infection (e.g. cancer and its treatment, organ transplant recipients).

[SRC: worksafeqld.gov.au]

Ensuring Your Air-Conditioner Is Mould-Free

Because we work with air-conditioners, it’s important to point out that regular cleaning of your air-conditioner unit is essential for mould control. Air-conditioners circulate the air you breathe, so it’s essential to ensure that they are clean and free of mould. This is particularly important on the Sunshine Coast, where high humidity, especially after rain, sees an increase in AC usage. We provide a professional clean & service for your split system or ducted air-conditioner. We recommend this service at lease twice a year to ensure your system is running optimally.

Using Dry Mode to Reduce Humidity

Some ducted and split system air conditioning units offer a mode called ‘dry mode’. In addition to their capability to provide heating and cooling for your Sunshine Coast home, this mode can also be used to humidify, dehumidify, ventilate and purify the air. [SRC: Daikin] If you’re consider a new air-conditioner on the Sunshine Coast, it’s a great idea to assess prospective units for this mode. Learn more about new air-conditioners here.

How to Prevent Mould:

Mould is caused by wet, dampness, lack of ventilation and humidity. The trick to preventing mould, or inhibiting its growth, is to prevent these conditions from arising at home. This is easier said than done when it rains incessantly for 5 months; however utilising your air-conditioner or dehumidifier during these times can also be helpful. Here are some handy tips to prevent or inhibit mould at home:

Allow sunlight into your home, as much as possible.
Allow air to circulate. Open doors and windows.
Where does your clothes dryer vent it’s air? If possible, arrange for it to vent outside, as this air can be very humid and if vented inside, can create mould-growing conditions.
Clean wet areas of the home regularly.
Wipe away any moisture you find, and try to keep the inside of the home dry.
Dry and air damp clothes and shoes outside if possible.
Clean carpets and rugs regularly using a HEPA (High Efficiency Particulate Filter) vacuum cleaner.
Clean evaporation trays in air-coolers, dehumidifiers and refrigerators regularly.
Don’t run evaporative air cooling systems with water during high humidity (over 65%). If the air feels humid, run the air cooler without water and open the windows.
Allow space between furniture and walls so air can flow, particularly wardrobes.
Don’t stack boxes or other items against outside walls, especially walls that don’t get a lot of sun.
Place absorbent beads in affected rooms to soak up extra moisture. You can buy these at the supermarket.

[SRC: ABC]

How to Remove Mould

Obtain personal protective equipment, including half-face disposable respirators with P1 or P2 filters, to avoid inhaling mould spores when cleaning. You’ll find these at hardware stores.
Place drop sheets on the floor and exclude people from the affected area if they’re not performing the work.
Get 2 buckets: 1 for cleaning solution and 1 for clean water.
Wipe the area clean with a microfibre cloth and cleaning solution. Don’t put dirty cloths back in the solution; rinse them in the clean water to avoid cross-contamination.
After cleaning the area with the solution, wipe the surface with a damp cloth. Use a different cloth to the one you used with the solution.
Wipe the surface dry with a clean cloth.

[SRC: qld.gov.au]

Making Mould Remover

Here are some tips for removing mould from qld.gov.au. They’re particularly useful because they include different options, so depending on what you have in the kitchen, you may not need to go shopping to get started.

Remove mould using a suitable mould remover, such as:

a solution of 3 parts vinegar and 2 parts water
a solution of 70% methylated spirits and 30% water
a solution of tea tree oil and water
commercial products from the supermarket. Follow the safety instructions to protect your eyes and skin.

Mould Removal Tips

Why shouldn’t I clean mould with a dry brush or broom?

This could release spores into the air, which may cause adverse health affects and spread mould to other areas. [SRC: qld.gov.au]

Why shouldn’t I clean mould with bleach?

Using bleach is not recommended because it’s not an effective mould killer. However, bleach will help to eliminate other disease-causing organisms that may be present because of contaminated floodwaters. [SRC: qld.gov.au]

Why should I keep changing cloths when cleaning mould?

Always use a different cloth with each process and throw them away after, or the mould spores will spread and mould will reappear. [SRC: qld.gov.au]

Why should I wear personal protective equipment when cleaning mould?

Our immune system does not like mould. It is not meant to be breathed into our lungs. [SRC: qld.gov.au]

Appliance Repair Vs Maintenance

When it comes to residential electrical appliances, have you ever considered the difference between repair and maintenance? How proactive is your approach? In this quick article, we explore appliance repair and maintenance to help you find the best way forward to give your appliance a long and useful life. If you live in the Noosa area on the Sunshine Coast and need assistance in this area, don’t hesitate to contact our team. We are experienced in all aspects, offering warranty and non-warranty servicing for most major brands since 1973.

Repair Vs Maintenance – What’s the Difference?

While repair and maintenance are related, the difference is significant. Repair is responsive – an action taken as a result of appliance failure. Maintenance is proactive. It refers to actions designed to keep your appliance in good working order. While repair and maintenance are both necessary functions, a well-maintained appliance is generally less likely to break down and need repair.

Sunshine Coast – Seasons & Appliances

On the Sunshine Coast, appliance usage varies at different times of year. For example, in Summer air-conditioning is used more, and in winter hot water systems and heaters get more of a workout. Meanwhile, coffee machines are on the go all year round! With this in mind, a proactive approach can be aligned with many appliances to ensure they are ready to deliver when needed most.

Do All Appliances Need Maintenance?

Keeping Up with Important Maintenance

Some types of electrical maintenance are more important than others. Smoke alarms, RCD switches, and air-conditioner cleaning needs to be done regularly. A great way to stay up to date with your electrical maintenance is to book a free reminder with our team. We’ll contact you each year to let you know it’s time to undertake your annual maintenance tasks, helping to ensure your home is up to date, compliant and safe.

Costs of Repairs Vs Maintenance

The cost of repairs and maintenance for appliances on the Sunshine Coast will depend on the specific appliance. However, it is worth pointing out that regular maintenance, being proactive, is less likely to leave you high and dry during the peak time when you need your appliance most. Furthermore, most appliances require regular maintenance to ensure they continue to function properly. For example, if you don’t have your air-conditioner regularly cleaned, you will most likely end up circulating contaminated air due to the clogged and dirty filters.

In Conclusion

Repair and maintenance are both essential undertakings for appliance management. In order to optimise appliance longevity and functionality, a regular maintenance schedule will help to proactively resolve appliance issues. We offer a free reminder service for important scheduled maintenance for smoke alarms, RCDs, switchboards and air-conditioner cleaning and servicing to help you stay up to date with your residential appliance safety and compliance.

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